If you have an active maintenance and support agreement, upgrading to a newer version of the product is free.
Bartender 10.1 pricing update#
We recommend making a plan to update to a supported version of BarTender as soon as possible. It means that the product itself will continue to function, but Seagull Scientific will no longer provide any technical assistance on it. When you reach out to us, we will be able to inform you of your Maintenance and Support agreement expiration date if you’re unsure about it. So, how do I know if my 10.1 license is covered by support?Īfter November 1st, 2019, if your BarTender 10.1 license does not have an active maintenance agreement, your software will no longer be supported.Īfter November 1st, 2019, if your BarTender 10.1 license is covered by an active maintenance agreement, you will be eligible for extended support until December 31st, 2020 or until the expiration of your maintenance agreement, whichever comes first. The intent of the extension is to ensure that our customers experience a smooth transition as they update to BarTender 2019. However, due to the significant changes between BarTender v10.1 and BarTender v2019, we’ve decided to extend the End of Support date for BarTender v10.1 customers if an active maintenance agreement is in place. In the case of BarTender v10.1, this means that End of Support for this version would usually have been reached November 1st, 2019. Usually, technical support for a version of BarTender is available for four years after the next version of BarTender is released.